~Applauses JUSCO mandate for converting an obligatory service into customer focused sustainable entity~

Jamshedpur Utilities and Services Company (JUSCO) has been conferred Most Admired Developer in Water & Urban Infrastructure Sector during the 3rd KPMG Infrastructure Today Awards. JUSCO has over nine decades of experience in providing infrastructure services and is carved out by Tata Steel from its Town Services Division in 2004. The award comes as applause to the mandate for JUSCO to convert an obligatory service into a customer focused sustainable corporate entity. The Award was given away by Shri Kama Nath, Hon’ble Minister of Transport, Road and Highways at New Delhi on 01 December 2010.

The Award was received by Mr Manish Sharma, Managing Director, JUSCO along with Mr Raghunath Pandey, President, JUSCO Shramik Union. Speaking while receiving the coveted award, Mr Manish Sharma, Managing Director, JUSCO said that the KPMG Infrastructure Today Awards acknowledges an organization’s landmark achievements in various infrastructure projects. JUSCO is highly obliged to receive the title of Most Admired Developer in Water & Urban Infrastructure Sector. JUSCO will keep on enhancing its services and come up to the best of the standards set by the industry in times to come.

JUSCO’s expertise in executing projects on BOOT, BOT, EPC, O&M, Concession and Franchisee models has led it to create a niche for itself in the growing urban infrastructure services sector in the country. Today it has presence in various cities and towns of the country spanning eight states and serving several urban local bodies and corporations through many landmark projects. In a short span of time JUSCO has emerged as the leader in Indian urban water services sector.

JUSCO has also achieved international recognitions for its efforts in water services sector – Biennial 5th Asia Water Management Excellence Award at Kuala Lumpur, Malaysia and Global Intelligence Award at London, United Kingdom. JUSCO’s operations at Jamshedpur have been conferred with Total Productive Maintenance (TPM) Award by Japan Institute of Plant Maintenance (JIPM) at Kyoto, Japan, the only company in services domain in the world to have conferred this prestigious award. In 2009, JUSCO was conferred with the National Urban Water Award by the Hon’ble President of India for ‘Citizen Services and Governance’.

Today JUSCO is India’s only comprehensive urban infrastructure service provider. It intends to rise to the challenge of meeting India's need for infrastructure development in a sustainable manner by anticipating and addressing the country's growth needs such that the ability of future generations to meet their own needs is not compromised.

Its services include water, power, municipal solid waste management, roads & bridges, industrial, civil and structural construction. JUSCO works alongside civic bodies, large and small industries, urban local government bodies, communities and individuals to deliver value through sustainable solutions. JUSCO has a comprehensive service in the supply of water to both industrial and domestic customers, which range from operations & maintenance of the entire water cycle from intake to treatment, conveyance and distribution. It is integrated with capabilities such as asset management activities, GIS, billing, collection and Non Revenue Water reduction programmes.

The selection criteria for the award require various stakeholders to work together and administer the measure of success. The approach is based on a perception survey, moderated by a panel of eminent specialists. Based on the results of the survey, KPMG prepared a profile of the top ranked companies. The information is then presented to the jury members, comprising prominent sectoral specialists who based on their considered opinion; have to nominate the most deserving candidate for each award segment.

The award is also based on demonstration of overall excellence in the conceptualization, development and implementation of the project.  The reward seeks to encourage greater private sector participation in the sector, and wider recognition of the achievements in Indian infrastructure across the world.

About JUSCO

In a first of a kind initiative in India, the Jamshedpur Utilities and Services Company (JUSCO) was carved out of Tata Steel from its Town Services Division in 2004. In JUSCO, the steel major reposed nine decades of experience and expertise. The mandate for JUSCO was to convert an obligatory service into a customer focused sustainable corporate entity. Jamshedpur Utilities & Services Company is today India’s only comprehensive urban infrastructure service provider. A Tata Enterprise, its services focus on the Tata Group Purpose “to improve the quality of life of the communities we serve”. The Group purpose is reflected in JUSCO’s Mission of providing “quality services for life”. Its services include water, power, infrastructure, public health and horticulture services. JUSCO works alongside civic bodies, large and small industries, local government bodies, communities and individuals to deliver value through sustainable solutions. The Company believes that a clear sense of the Tata Values and Mission allows it to achieve immense clarity on its role for the future. JUSCO intends to rise to the challenge of meeting India's need for infrastructure development in a sustainable manner by anticipating and addressing the country's growth needs such that the ability of future generations to meet their own needs is not compromised.                         

About Tata Steel

Established in 1907 as Asia's first integrated private sector steel company, Tata Steel Group is among the top-ten global steel companies with an annual crude steel capacity of over 28 million tonnes per annum (mtpa). It is now the world's second-most geographically-diversified steel producer, with operations in 26 countries and a commercial presence in over 50 countries. The Tata Steel Group, with a turnover of US$ 23 billion in FY 10, has over 80,000 employees across five continents and is a Fortune 500 company. The Group’s vision is to be the world’s steel industry benchmark in “Value Creation” and “Corporate Citizenship” through the excellence of its people, its innovative approach and overall conduct. Underpinning this vision is a performance culture committed to aspiration targets, safety and social responsibility, continuous improvement, openness and transparency. In 2008, Tata Steel India became the first integrated steel plant in the world, outside Japan, to be awarded the Deming Application Prize 2008 for excellence in Total Quality Management.

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